Which of the following refers to the set of values and expectations that guide an organization?

The concept that encompasses the set of values and expectations guiding an organization is known as organizational culture. This term refers to the shared beliefs, norms, and practices that shape how members of the organization interact with one another and with external stakeholders. Organizational culture influences behavior and decision-making within the organization, establishing a framework within which employees understand what is expected of them and how they should conduct themselves.

In contrast, organizational objectives would relate specifically to the targeted goals and aims of the organization rather than the broader guiding values and expectations. Organizational hierarchy pertains to the levels of authority and the distribution of power within an organization, highlighting the structure of leadership and reporting relationships. Organizational structure refers to how various roles and responsibilities are organized, defining how tasks are allocated and coordinated. While these elements contribute to the functioning of an organization, they do not encapsulate the underlying values and shared philosophies that characterize organizational culture.